Shipping Policy

We ship our products domestically by UPS, FedEx, USPS or Freight Truck/Common Carrier. Below is some helpful information for each method.

UPS/FedEx:

UPS/FedEx or small parcel, we ship smaller and lighter packages by this method. The average delivery can range from 1-7 business days to the lower 48 states (excluding Alaska or Hawaii *delivery time may vary) depending on the closest stocking warehouse to your location.

Truck Deliveries:

Most of our trucking carriers offer Curb Side Delivery to a customer’s location either residential or commercial. Curbed Side Delivery means it’s the responsibility of the customer who is receiving the shipment to have the means to unload by (fork lift or loading dock). If you don’t have either a fork lift or locking dock you may require the assistance from a family member, friend or workers to offload the equipment.

Lift-gate Services are available for truck deliveries which assist the driver to bring your unit down to ground level. Please contact us directly for additional charges if needed.

Residential fees:

Trucking carriers impose additional shipping costs to a residential address. The additional fee is due to shipping carriers not being able to use 18 wheelers down residential streets and need to switch to smaller trucks. Pexgun.com is not responsible for additional shipping costs to a residential address.

Pickup from Terminal Truck Delivery:

An alternative to shipping to a residential or commercial/business address in some cases is shipping the unit to a shipping terminal. If the customer requests to ship to a terminal we can make arrangements with our shipping carriers for the customer to pick up the unit from the terminal. Shipping Information.

International Shipping

We ship internationally. All international orders are a final sale only. PEXGUN does not accept returns for any international order.